Welcome to JebSathi. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and related digital services (collectively, the “Platform”).
This Privacy Policy explains how we collect, use, store, share, and safeguard information on the website and during the lender-enabled application journey. By accessing the website or applying, you acknowledge this Policy.
1. Who We Are
JebSathi is a technology-led Lending Service Provider for RBI-regulated lending institutions. JebSathi is not a lender; approval, pricing, tenure, sanction, and disbursal are decided by the applicable lender. Throughout this Policy, “JebSathi,” “we,” “our,” and “us” refer to the website operator, while “you” and “your” refer to a website user or applicant.
2. Information We Collect
The website collects limited technical and enquiry information. During an application, and only after appropriate notices and consent, the platform may collect the following categories where necessary for a lender-enabled journey and applicable law.
Personal Information
- Full name, date of birth, gender, photograph, and signature
- PAN Card details
- Aadhaar details, only where legally permitted and with appropriate masking where applicable
- Identity and address proof
Contact Information
- Mobile number and email address
- Residential address
- Alternate contact details, if provided
Employment & Income Information
- Occupation, employer details, monthly income, and employment type
- Business information, if self-employed
Financial Information
- Bank account details and bank statements
- Credit history, existing loan information, and repayment history
Technical Information
When you use our website, we may collect technical information such as your browser type, operating system, IP address, website usage information, error logs, and network information. This helps us improve performance, maintain security, detect fraud, and enhance the user experience.
3. Information You Provide
We receive information you voluntarily provide by email, through published contact channels, or when you register, apply, complete lender-required KYC, upload documents, request support, or respond to an optional survey or campaign.
4. Information Received From Third Parties
Where permitted by law and supported by applicable consent, information may be received from regulated lenders and approved service providers such as credit bureaus, KYC agencies, account aggregators, fraud-detection services, payment service providers, and regulatory databases. This supports identity verification, lender credit assessment, fraud prevention, and application processing.
5. How We Use Your Information
We may use your information to:
- Operate and secure the website
- Respond to enquiries and privacy requests
- Facilitate applications for lender evaluation
- Support lender-required identity and KYC verification
- Support lender credit assessment and fraud prevention
- Communicate application and servicing updates
- Support lender-controlled disbursal and permitted repayment workflows
- Improve services and customer experience
- Comply with legal and regulatory obligations
- Send service-related notifications and important updates
Where legally permitted, we may also send promotional communications. You may opt out of marketing communications at any time.
6. Consent
Where consent is the applicable basis, JebSathi will request clear, purpose-specific consent before collecting or sharing information for a lender-enabled journey. You may withdraw consent where legally permitted, although this may prevent the relevant feature or application from continuing.
8. Data Security
JebSathi maintains administrative, technical, and organizational safeguards appropriate to the information handled. No method of electronic transmission or storage is completely secure.
9. Data Retention
Information is retained only as long as reasonably necessary for the enquiry, application, servicing, security, dispute, or legal purpose involved, and in line with applicable lender, contractual, and legal requirements. Information is then deleted or anonymized where permitted.
10. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Update inaccurate or incomplete information
- Request deletion where legally permissible
- Withdraw consent for optional data processing
- Raise concerns regarding the handling of your information
Certain requests may be limited where retention is required by law or regulatory obligations.
12. Third-Party Services
Our Platform may contain links to third-party websites or integrate services provided by external partners. JebSathi is not responsible for their privacy practices, content, or policies. Please review their respective privacy policies before sharing personal information.
13. Data Breach Response
JebSathi investigates, contains, documents, and remediates data-security incidents and notifies affected people or authorities where applicable law requires it.
14. Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect legal, operational, or business changes. The latest version will be available on our Platform, and continued use constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, contact:
JebSathi Support
Email: support@jebsathi.com
Website: www.jebsathi.com
CIN: U70200UW2026PTC259396
Registered office: Shamli Dev Yog, Maharampur, Shamli, Muzaffarnagar- 247776, Uttar Pradesh